HTML email component for delivering user friendly emails
C
Carrie Han
It would be useful to have a way to send HTML email content from CMS using the DXP integrations capability and interacting with other services on the DXP or customer's ecosystems.
At the moment Connect iPaaS has an email component which only support plain text email body and the component is used mainly for flow error handling and build phase notifications. It will be useful to have an Email component which supports rich content (HTML and attachment etc) so that the business logic can be applied and managed in one place.
C
Carrie Han
Currently, if a solution requires to send HTML content from CMS in an email, we can either 1) use Matrix to send email via a trigger or 2) connect to a 3rd party email service in a Connect flow. Neither of the above option is easy to maintain and can be reused easily.
The idea for getting feedback might be: Should DXP provide an email service which can be leveraged by all other capability instead of using existing individual product feature or bring your own 3rd party email service to deliver HTML rich content email to the end user?