Task queues are frustrating and disengaging
under review
n
n.fegen@hw.ac.uk
Waiting 10-15 minutes for a manual index to start is really frsustrating - it can be an important update to fix missing//incorrect content, and adding this to the actual indexing time means we stop engaging with the product as much as we'd do otherwise.
Samantha Gilbert
under review
I appreciate you passing on your concerns about task queue wait times and completely understand their impact on your workflow.
Our engineering team is tackling this challenge head-on with a comprehensive review and upgrade of our crawling and indexing capability.
This is a fundamental enhancement to our core systems that will deliver lasting performance improvements.
While it will take some time to implement these changes properly, we're committed to getting this right for you.
I'll keep you updated on our progress and any interim improvements we make along the way.
In the meantime, please don't hesitate to reach out via My Squiz at https://my.squiz.net if you're experiencing particularly long delays - we're here to help."